Highly Do Not recommend - Anonymous employee Chewy Employee Review

1.0
Mar 5, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Chewy discount and work from home

Cons

Worked for this company three years and it used to be a great place to work in 2021 since then Chewy has turned into the most stressful and draining job I have ever had. My job role was randomly changed when I got to work one day and when I asked about it I was told that after I helped out this department, I would be able to go back to my original job description after 90 days which after that timeframe, they did not allow me to go back to my actual department and also there are certain managers there that are very biased and discriminate against you, especially if you request a new manager, they will make sure that they nitpick every call you have so that you will be fired and HR does not help you at all no matter how many agents complain.

Explore other reviews about Chewy

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Smart people, tech at industry level

Cons

Dipping stock each quarter, noticeable cost cutting (parking fee, paid snacks)

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some perks such as pet adoption reimbursement, sort of flexible schedule, learning opportunities.

Cons

We have transitioned into the Chewy family recently and it started out promising but has quickly become quite the opposite. Management put in place to oversee the business (1 or 2 in particular) have been nothing but degrading and nasty to people - for things that were out of our hands due to direction of previous management. They did a reorg recently which had a lot of questionable moves and claimed they want to go deeper in expertise but that is not the case here. There are many people in roles that they shouldn’t be. The reorg also left many people in lower roles than what their actually doing, probably to avoid paying appropriately. We are also being held to different standards than other parts of the business in terms of the quality of output - We’re producing better but it’s still not good enough. They claim to be getting us more resources but we have not seen that yet. They hired one marketing leader but what we need is a true GM and proper support staff to execute things.not only “leaders”.

See reviews by: Helpful|Rating|Date|All