Fun, dynamic & challenging. Every one has direct impact - Anonymous employee Chewy Employee Review

5.0
Sep 20, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company is brilliantly successful. In 5 years since inception they have gained 50% of market share & have completely disrupted an industry. It is a Silicon Valley-startup atmosphere where things move at mach speed in a fun, collaborative environment that truly fosters innovation. Every one has input & impact on the company, from customer service & warehouse workers to the corporate teams - every one is empowered & each person's results are visible. There are no 2 days that are the same, you are constantly challenged & the business evolves daily. The absolute best part of the company is the people - friendly, helpful, collaborative - most of the people go out of their way to help one another & win as a team. All the executives have open door policy & encourage you're involvement. They are also obsessed with their customers & truly care for them.

Cons

You have to be able to thrive in an extremely fast-paced startup where things change. It is not a con, it just doesn't work for everyone. It is not a 9-5 job, as is the nature of a startup. It's not overly demanding either, you just feel that there aren't enough hours in the day in a company that is exploding so rapidly.

Explore other reviews about Chewy

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good money and good fun

Cons

Mean and rude leaders bla blah

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some perks such as pet adoption reimbursement, sort of flexible schedule, learning opportunities.

Cons

We have transitioned into the Chewy family recently and it started out promising but has quickly become quite the opposite. Management put in place to oversee the business (1 or 2 in particular) have been nothing but degrading and nasty to people - for things that were out of our hands due to direction of previous management. They did a reorg recently which had a lot of questionable moves and claimed they want to go deeper in expertise but that is not the case here. There are many people in roles that they shouldn’t be. The reorg also left many people in lower roles than what their actually doing, probably to avoid paying appropriately. We are also being held to different standards than other parts of the business in terms of the quality of output - We’re producing better but it’s still not good enough. They claim to be getting us more resources but we have not seen that yet. They hired one marketing leader but what we need is a true GM and proper support staff to execute things.not only “leaders”.

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