Best colleagues, worst management - Anonymous employee Chevron Federal Credit Union Employee Review

CFCU does not care about its employees. I hate to make such a sweeping statement but before you dismiss such a strong statement, consider my glowing review of the employees in comparison to my rating of the company. In fact, knowing the employees makes this sin much greater because I know how valuable they are. The pay is poor overall but it is exceptionally poor in functional areas that upper management does not deem important. Not all departments are equal at CFCU and not only in terms of pay. These "unimportant" departments are frequently understaffed and given no real career progression opportunities. Promotions are almost impossible to get and when they come, they are miniscule in best-case scenarios and patronizing in the worst. Imagine feeling insulted by something management called a promotion... I saw it happen multiple times to multiple people I respect. To be fair, career progression is VERY hard in all departments. My most common reaction to a colleague announcing a promotion was/is sadness... because they probably deserved it 5 years before it happened. CFCU does send out employee surveys and they do pretend to care about the results but there are 2 problems. Suffice to say that the first is a conflict of interest that I cannot expand upon here, which significantly invalidates the results, in some but not all cases. Also, the managers (often even senior managers) have no power to affect change, so what is the point? In summary, they do not reward loyalty, competence, hard work, nor long hours caused by staffing shortages (some intentional, many not). There is so much politics that it is exhausting. Some people climb the ranks seemingly inexplicably while plenty of rock stars get words and nothing else.