Product People, RUN AWAY - Product Owner, Senior Business Analyst ChenMed Employee Review

2.0
Jul 1, 2021
Recommend
CEO approval
Business outlook

Pros

- Decent pay for the South Florida area - Development had a good amount of code reviews; they seemed to care for clean code, which helps product

Cons

Saying this as level-headed and objectively as possible, comparing this to my prior and current experience in Product Management. Pay attention to these realistic reviews. - Micromanagement, toxic and cult-like culture Every email and message you wrote was skinned and picked apart. You had zero freedom to set your own roadmap. An IT standup every single day, early in the morning, in which a different person every day recites the various ChenMed values and gives a tiny speech; it was the same thing over and over with everyone pretending to believe in it. The senior leadership were so toxic and demanding, backstabbing, and plain rude. - No REAL product focus The product folks there pretended they were keeping up with product trends and product practices but the higher ups received their marching orders from the execs. There was no care for product best-practices and this is definitely not a product-led organization; you will not excel in your product career here. - Unrealistic Expectations The product higher-ups expected the rest of the product team to also be a proJECT manager. They gave team members large BOGUS initiatives that were unrealistic. One initiative required giving devices to patients and the product person was expected to be on top of the delivery of the devices, which stickers went on the devices, how many patients received devices, how many of those devices were returned or unused, etc, etc. You were also expected to have perfect analytics on iterative projects with usage data that the platform didn't even support yet. When you didn't have data, you were chewed out into the dirt, publicly. - Fear-culture Product and development cultures were driven by FEAR. All the "lower" folks in product and development had to be careful what they said, tiptoe around upper management, and make sure they were ALWAYS online ALWAYS. - Non-innovative This company has terrible looking internal products. If you work on the healthcare side here in product, all of this company's platforms looked like hot garbage. There is no space for innovation or creativity because you had to bow down to ever request of the "stakeholders", even though all of the apps were looked disgusting and boring. FYI - your "stakeholders" were the execs that wanted everything yesterday or some docs that were the most disrespectful people ever. - Many many more reasons to NOT work here but I've typed a lot. tl;dr - If you value your product career growth, are looking to be a mentor, or be mentored.. DO NOT WORK HERE, honestly.

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ChenMed Response
4y
Focusing on reinventing preventative primary care for the neediest populations comes with a lot of responsibility. Raising the bar means we must hold our employees to a higher standard than most. We pride ourselves on living our values as a reminder to our employees that we should always treat one another with kindness as we work to achieve our vision. Sharing examples in our team meetings that model these behaviors helps us to remember every single day why we are here. ChenMed isn’t typical, and we can’t be if we want to change the world. Our culture of genuine care, passion, and innovation makes us one of the Top 100 Best Places to Work in IT as recognized by IDG’s Insider Pro and Computerworld! We do our best to set each person up for success and we’re sorry to hear that did not happen for you. We appreciate your transparent feedback as we’re always looking for ways to improve. We wish you the best in your next chapter!

Explore other reviews about ChenMed

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

schedule, no weekends or holidays

Cons

very busy and upper management didnt have great communication on companys direction or bonuses/merits

2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
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ChenMed Response
2d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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