Changing the life of the needy while changing yourself - Front Desk Team Lead ChenMed Employee Review

4.0
Apr 27, 2018
Recommend
CEO approval
Business outlook

Pros

Working at JenCare Senior Medical Center has helped me become a better person in the last 6 years. How they do this is by empowering their staff to help their patients daily. We do this by giving a hug to someone when they get bad news at an appt to being there when their great grandchild is born. We get to be a part of their lives. Just not another front desk person or another nurse. We become FAMILY. Jencare also gives us the chance to fix problems on our owns for patients. They let us bring the solutions to the managers for the patients, not the other way around. Doing this builds trust within the company and shows that management trust their staff to fix problems. With the help of JenCare and ChenMed I have grown into someone that is can now put herself in someone's else shoes and try to feel what they are dealing with. Thank you for helping me grow. #lovewhatyoudo Kathleen L. East Richmond Office

Cons

None that I can think of.

Explore other reviews about ChenMed

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

schedule, no weekends or holidays

Cons

very busy and upper management didnt have great communication on companys direction or bonuses/merits

2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

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ChenMed Response
2d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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