Out of Money. Cutting every day to live. Buyer Beware - Manager ChenMed Employee Review

1.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

They have a great vision. They make you recite this creed every meeting and it's important. Love, Accountability and Passion. They truly take care of a sick and needy population that no one wants. "It's about the population".

Cons

Layoffs, metrics and 5 miles between leadership and the ground. While I was here there was over 5 rounds of layoffs and numerous restructurings. There have been 2 rounds already this year in Q1. Everyone shows up to work wondering if they're going to be able to log in or if today's the day. No communication. That feeling is real everywhere on the ground floor. If you're good at your job, you'll get a promotion in title, city or regional responsibility but little pay increase. "It's about who we serve". It's not about who we serve. It's about getting a non compliant population to be compliant with what WE want which is the cheapest option. NOT what the patient wants. They want to see a doctor that's not on our CPL? Talk them out of it. Want to goto the ER? Have someone meet them there and uber them to center. Senior Leadership has surrounded themselves with "yes men". Are we scheduling appointments timely at this location? "Yes" but in reality, the centers have lost 40% of their staff and are booked 3 weeks out and will cancel half of those appointments because they have no staff. So Miami doesn't know what everyone is doing. MD's are being ground up and the bad patients get dumped into new MD's panels sabotaging their metrics out the gate for the first few years. They don't feel successful so they leave. Short staffed again. Rinse and Repeat. Regular staff hired then laid off within 2 months because the budget is no longer there. They just let 40 people go and are having a hiring event this weekend. There's been 2 bonus payouts in 5 years. Those two were at 50% or less. HR makes it sound like it will happen. It won't. Don't include it in your comp thinking.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
4d
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits are above the market average.

Cons

While the organization presents itself as mission-driven and patient-focused, my experience was that employees at all levels were under significant pressure to meet performance metrics. This created a stressful work environment where morale was low and tensions frequently ran high. I observed a high level of turnover during my time with the company, including employees who resigned unexpectedly or were terminated with little warning. As a result, many staff members felt uncertain about their job security and hesitant to speak openly about concerns. One of the biggest challenges was balancing patient care with organizational expectations. The patient population has complex medical, social, and financial needs, yet providers are expected to manage large workloads while meeting numerous performance targets. At times, I felt that cost-containment and metric achievement were prioritized over clinical judgment. For example, I was involved in the care of a patient with severe hip pain related to avascular necrosis. I advocated for specialty evaluation because I believed it was medically necessary, but obtaining that referral proved difficult. I was told to manage her pain with Tylenol and trochanteric bursa injections. The patient ultimately presented to the hospital in severe pain and ortho recommended prompt surgical intervention. Experiences like this created frustration and moral distress when I felt unable to provide the level of care I believed patients needed. This position may be a good fit for individuals who thrive in highly structured, metric-driven environments. However, those seeking greater autonomy in clinical decision-making or a workplace culture that prioritizes provider input may find the role challenging.

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