decent money, horrendous customer service - Tutor Chegg Employee Review

3.0
Jul 5, 2021
Recommend
CEO approval
Business outlook

Pros

good wage, $20/hour for tutors, virtual work, can work however much or little you want

Cons

they never respond to customer service, if you need to change your payment information, they will take days or even weeks to respond, and then require additional steps, taking even longer. I initially went over a month without being paid.

Explore other reviews about Chegg

5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Nice work life balance to work here

Cons

The business got messed up with AI

4.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Good culture and job, great office

Cons

did not enjoy my day to day work

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