A good company if you work smart and hard - Software Engineer II Checkout.com Employee Review

4.0
Jul 10, 2024
Recommend
CEO approval
Business outlook

Pros

I've worked at Checkout for the past five years. The company experienced ups and downs due to COVID and the recession( As every single company in a difficult time, they had to make difficult choices.) but overall, they treated me fairly. I joined as a junior and was promoted twice, so my hard work was rewarded. The company values employees who bring value to customers and go beyond the bare minimum. It's important to ask successful colleagues how they achieved their promotions and follow their example. When I recently faced health issues, Checkout was very supportive. I was away for a while, but when I returned, the company entrusted me with new responsibilities and a new team that allowed me to thrive while respecting my health needs. Although I've read about discrimination issues, the tech side at Checkout addresses concerns promptly and effectively, better than other companies I've worked for. They have been hiring a lot more diversity recently, listening to people's feedback and I noticed that all the new hires are incredibly good at their job, Checkout has been rebuilding the culture that was lost due to various factors. They are working to mend the issues that didn't work out, having already fixed many mistakes made by past management (none of whom are still with the company). The company is doing well, and I am happy to work here. There were many issues regarding transparency at the all-employee meetings, which have been significantly improved. The company now strives to listen and engage in honest conversations with employees.

Cons

The company did massive hiring about four years ago, which led to some underperformance and added layers of complexity that have recently been removed. Layoffs always upset people, especially during a crisis. None of us want to feel replaceable, but difficult choices had to be made. Much of the unhappiness was due to bad managers (who have now been removed), leading to people not being rewarded or guided correctly, preventing their promotions. Additionally, many employees from the old Checkout didn't like the new direction and spread negativity, making the environment toxic. Most of them are gone now, so the mood has improved significantly. Compensation is still a bit low, especially when bonuses are missed, which is a shame as it can prevent us from retaining great talent. The front-end team, in particular, seems to lack a clear growth path and equal recognition. Certain teams are under too much strain as they wait for new hires.

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Checkout.com Response
1y
Thank you for sharing your detailed feedback and for being a part of our journey over the past five years. We're pleased to hear that you have felt fairly treated, valued, and supported during various phases. Your recognition of our efforts to enhance diversity, transparency, and culture means a lot to us. We understand the challenges that come with layoffs and the impact of past management issues. We have had to make difficult decisions to navigate through complex times and ensure our sustained success. We are continually striving to enhance how we support our teams in their growth and recognition. We appreciate your insights regarding the strain on certain teams, and we are actively working to support these teams in their hiring needs while attracting top talent for our long-term prosperity.

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Pros

Learning about fintech industry Great leadership

Cons

none that I can think of

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Checkout.com Response
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Thank you for your feedback. We're pleased to hear that you're having a positive experience at Checkout.com and that you value both the opportunity to deepen your understanding of the fintech space and the support of strong leadership. We’re glad to have you on the team and appreciate your ongoing contributions.
1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Good salary, thats about it

Cons

Toxic work culture, they want you to work from 6 am to 9pm. If you do not speak french or are not french you will feel like an outsider. Favoritism is big here, manager have their favorites and will feed them inbounds. Very hard to get approval to go to conferences, and there is no ROI, longer reps hold on to bigger name merchants for years even though they are not having any impact, and no one does anything about it.

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