USED to be a dream job - Operations Manager Checkout.com Employee Review

1.0
Apr 3, 2023
Recommend
CEO approval
Business outlook

Pros

Struggling a little bit here, but for sake of answering - breakfast and nice lunch provided

Cons

Checkout used to be a dream job couple of years ago where team work was key, culture was valued, knowledge was shared, everyone had everyone’s back, the bar was set at a high level, there was meritocracy…but it is absolutely not the case now. If you are looking for any of those values/culture, checkout is not the place. However, if you are good at drama and politics, you will love it. If you happen to play it well, you might even be recognised/promoted irrespective of performance. Previous mass hiring to show big headcount went completely wrong. Now we are scared to go to work wondering when it might be the last day. No one knows what they are doing, trial and error is the motto. Processes, guidelines, structure, everything changes constantly - and this is considered absolutely normal in a company of this size. But wait….what about stability, solid processes, strong products and scale to growth?? People are just fighting/bad mouthing each other for continuance. Product wise - no comments, we were expecting much more from a Fintech in terms of automation. Lots of travel still happening despite ask to be careful in terms of cost. Mental health and well-being is just for name sake. Lots of discussion around increasing revenue, but we think this starts from Commercial team. Experienced salesperson are busy managing teams, and those team members are either still learning or don’t understand what they are doing. At this stage, it looks like there are 2 groups of people - one which is actively looking for other jobs and the other one waiting for tax free salary further to lay off/headcount reduction/flatter structure/less layers of people (however you may call it). Either way….stay away

Explore other reviews about Checkout.com

5.0
Apr 3, 2025
Recommend
CEO approval
Business outlook

Pros

Learning about fintech industry Great leadership

Cons

none that I can think of

1
avatar
Checkout.com Response
1y
Thank you for your feedback. We're pleased to hear that you're having a positive experience at Checkout.com and that you value both the opportunity to deepen your understanding of the fintech space and the support of strong leadership. We’re glad to have you on the team and appreciate your ongoing contributions.
1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Good salary, thats about it

Cons

Toxic work culture, they want you to work from 6 am to 9pm. If you do not speak french or are not french you will feel like an outsider. Favoritism is big here, manager have their favorites and will feed them inbounds. Very hard to get approval to go to conferences, and there is no ROI, longer reps hold on to bigger name merchants for years even though they are not having any impact, and no one does anything about it.

5
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