Pros
Honestly one of the best jobs I ever had. I began working at CBI as a summer job when I was in college. Miladin the head of the valet department runs a world class valet team that continuously provides five star service to guests. When I first started I was an introvert and it was difficult to approach people. But, Miladin saw my potential and pushed me to better myself. I am now extroverted when I need to be and that has helped a lot since I graduated college. The employees all have diverse backgrounds with a majority of them coming to work from overseas. They are all super nice and who know you might meet your future wife. As a valet your day consists of parking luxury spots cars, assisting guests by move their luggage to their rooms and providing guests a shuttle service too and from town and other areas. I still keep in contact with the people I worked with and consider them to be some of my closest friends.
Cons
Every guest has different levels of service employees are expected to provide. But with that being said you are often rewarded for assisting difficult guests and they will come back year after year because of your hard work you put in day after day. Often times you are limited in what words you can say by Forbes standards. Employees are expected to change their rhetoric to meet those standards. An example of this is “how may I help you” to “how may I assist you” and you cannot say hello or goodbye. This often times makes employees feel like robots and is difficult for beginning English learners. I think Forbes should change this because I believe the words you say do not impact the service you provide.