Kind of a nightmare - Production Department ChaseDesign Employee Review

2.0
Sep 9, 2020
Recommend
CEO approval
Business outlook

Pros

Great health benefits, nice location. Middle management is generally supportive, and you'll likely meet a handful of really talented, good people -- especially the designers.

Cons

Leadership is toxic. There's a frustrating lack of transparency between upper management and employees. Also, there are chronic miscommunication issues. If you aren't delivering what a certain project needs, they'll pull you off the job with no constructive criticism or feedback. But they'll wait until your annual review to tell you what they really think, thus affording you zero opportunities to improve or redeem yourself before it's too late, and then you miss that raise or promotion (or worse, are demoted or let go). There is gross favoritism and cliques (if you want to get ahead, you better pass management's popularity test). The company touts itself as "human-centered", which is inaccurate -- if they don't understand you or your background/skills, they simply ostracize you. There's only room for growth in certain roles and departments. The work itself is also often dehumanizing, with notoriously difficult clients that habitually test the company's limits with ridiculous power plays to make sure you're always in their pocket. Depending on your dapartment and discipline, you might end up working a lot of long nights and weekends. There's a longstanding tradition of leadership bribing employees (many of them exempt, with no overtime) with ice cream(!) so that they'll work that weekend or give up their vacation. People in the office laugh about it, but it's not funny. I suppose this is par for the course for some folks in this stressful industry, though, and I'm sure there are far worse corporate environments.

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ChaseDesign Response
5y
Thank you for your response. It’s great to hear how much you enjoyed the management team and working with designers. One of the best parts about Chase is the people on the team and their kind, supportive and outgoing disposition. We appreciate you letting us know the areas you think we can improve our overall culture and work/life balance for all of our team members. As a Company we’re always striving to improve in any way possible, because our outstanding team members are our number one asset and we want to make sure we’re providing the most supportive, fun and collaborative environment possible. We'd love to hear any additional feedback you may have on how we can continue to improve as a Company. Please feel free to contact me directly at aroot@chasedesign.net.

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Amazing people, great energy, learned a lot

Cons

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Pros

A lot of intelligent people with diverse work experiences.

Cons

As a salaried employee you are expected to go above and beyond, often working overtime hours without any benefit, financial or otherwise. The more you give the more they expect from you. Year over year, the company continues the “make their numbers” yet bonuses have been eliminated. The company keeps asking for more without offering anything in return. Employees are expected to be online and responsive well past traditional working hours. Being overworked is often worn as a badge of honor but the individuals elevated to be people leaders just want to keep people in their place, not grow a career or look out for the well-being of their reports. Leadership is chaotic, often quickly reacting, implementing plans without understanding or thinking through the implications. Recently, and rightfully so, there is an intensifying mentality at the company to put in minimal amounts of effort and simply skate by because there is no reward or benefit to the company doing well or making its numbers. The work is interesting, but to be an employee in the current culture…simply said… the juice isn’t worth the squeeze.

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