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Charter Manufacturing

Engaged employer

Great Company, Terrible Coworkers - Customer Service Associate Charter Manufacturing Employee Review

2.0
Dec 29, 2022
Recommend
CEO approval
Business outlook

Pros

Charter Steel is a phenomenal company who often give back to employees.

Cons

My coworkers had almost zero previous experience in manufacturing which leads to a lack of common sense when it comes to processes. It seemed they were hired because they already knew someone within the company. The attitude of a few was extremely negative and difficult to work with. As a CSA, your only role was to enter order and occasionally ask for status updates from the Planning departs. In the few months that I worked there, Planning never responded to a single status request. Training was not adequate. It was like they didn't really know what they were supposed to be doing either. I was told of stories of interdepartmental bullying that was never addressed by management or HR.

Explore other reviews about Charter Manufacturing

5.0
Jun 11, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong collaborative environment. People that are eager to partner to achieve new goals. Good training and they truly invest in their people.

Cons

Can be a busy place to work but if you prioritize and partner with your other departments you will create a great work life balance.

4.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Private company with good benefits, CEO cares deeply about company success

Cons

Middle management can be overbearing and not in touch with average worker

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