SUPER toxic culture and leadership - Outreach Manager Charlie Health Employee Review

1.0
Sep 9, 2025
Recommend
CEO approval
Business outlook

Pros

- my immediate team - great concept for those who need mental health help

Cons

- When I was interviewing a year and a half ago, I brought up the flood of negative Glassdoor reviews and was promised a few times that they were making changes to leadership and culture. This was one of many not true commitments I'd come familiar with at Charlie Health. (RUN away from this place!!) - I've worked at many different companies and the culture here is by for the most unprofessional and toxic experience I've ever seen. They are looking for a bunch of yes people that they can work to the bone then spit out. - Leaders are more concerned about lining their pockets than the actual access of care (growth of the business is more important than patients) - Motto should be "Access to care for everyone ** if it can make us a bunch of money" - A high up leader has to remind everyone they were one of the first people hired at the company during every meeting even though they are severely under-qualified and extremely unprofessional (ex, admitted to crying on a call with a large hospital because she was so happy to close the deal and another leader had to take over... ). - Don't let them fool you- there is little room for promotion and mobility based on rules leaders put in place to benefit themselves. - Leadership is really good at throwing out broad statements like "a world without suicide" with little to no actual data to back up their claims (including their clinical data from "Penn and Yale" they like to throw around)

Explore other reviews about Charlie Health

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

The environment & people you work with are unmatched. The bar is high and it’s evident why

Cons

Wish there was more flexibility on PTO / other fringe benefits

2.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

The engineers, clinicians, product folks are passionate and genuinely care about helping our clients

Cons

From all I’ve seen, the upper management does not prioritize clients, rather profit. If you are an engineer, I would not recommend joining Charlie Health in its current state. That may change down the line, but my experience was volatile and absurdly incompetent from upper leadership. Engineers are not prioritized and frankly seen as disposable. Deep down at Charlie Health there is a great company, and it could one day be a great place to work. But dear lord they need to get their act together first- don’t get caught in the crossfire.

3
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