I love my job - Clinical Outreach Manager Charlie Health Employee Review

5.0
Oct 1, 2024
Recommend
CEO approval
Business outlook

Pros

I have loved working here. I feel very supported, everyone has been available and helpful as I’ve started my role since early spring 2024. I love sharing our product with community teams and feel connected to the mission in that way. Appreciate the autonomy I get as well as working towards KPIs.

Cons

I’ve seen some internal processes need attention, but felt they have been addressed or at least discussed with openness. I would like to see us address sick time and PTO benefits.

Explore other reviews about Charlie Health

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

The environment & people you work with are unmatched. The bar is high and it’s evident why

Cons

Wish there was more flexibility on PTO / other fringe benefits

1.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

The work is rewarding and we get to do great things for clients every single day. Also being remote is something you really can't beat!

Cons

Many... contract employees are not able to renogitate for a different pay rate, so definitely ask for what you plan on making as long as you are working here (and this is different from how it was when I started 2 years ago!) Also, the scheduling is a mess and groups are often closed or merged, so clients are frustrated and may then take it out on you... They have recently started evaluating facilitators by AI-recorded metrics and these are the sole determinant of your worth as a team member, so if you don't perform according to those standards (which don't capture the whole "picture" of a group) then you may be let go without much warning. Lots of shifts in leadership recently and the facilitators and clients are really paying for it. Very disappointed... this was a wonderful job opportunity but now I feel stuck because I want to be remote, but I will be making the same wages indefinitely unless I find a new job.

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