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Charles River Interactive

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Great for Entry Level, Not for Anyone Else - Anonymous employee Charles River Interactive Employee Review

2.0
Feb 12, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

CRI is a great place for entry level people looking to just start out in marketing. They work with a variety of large and small clients in many industries, which will teach entry level people a lot about the different sides of marketing very quickly. They hire many people without marketing backgrounds and with very little experience for entry-level roles, but have a passion and willingness to learn about marketing. The team is great to work with and because of the small company size, everyone talks to each other and helps each other out. When promotions are available, they prefer to promote from within. Raises are often very nice. The company often engages in outings for charity work and team building exercises. Half day Friday's and somewhat flexible schedules are also a nice perk.

Cons

The turnover here is very high. During my stay at this company, they averaged about one employee loss every month. For a small company of about 30-40 people, that was half the company. While I can appreciate giving inexperienced people a chance to learn, it makes for a very difficult job for senior level specialists. Their helpers often have no idea what they're doing, and you will wind up spending more time teaching and correcting their work than doing your job. Management is too busy managing clients to lead teams. There are way too many client meetings and internal meetings. You will spend more time in meetings than actually working. While raises seem generous, the fact you are well underpaid to begin with makes it seem better than it is. Unless you are entry level, there is very little upward mobility here. Similar to how they hire entry-level people, they will promote you based on personality when and if they feel like it, rather than looking at skills, leadership, or accomplishments. Many people were promoted to senior and director level positions with only 2 or 3 years of experience, when some with 5+ were stuck at mid-level despite showing exceptional growth. It was clear some people were favored more than others. While employees are allowed to work from home, it's only during extreme emergencies. Otherwise, they are usually expected to take a half day for things like doctor's appointments during work hours. Because clients have preset expectations of receiving things immediately, employees are often overworked and are expected to put in at least 50 hour work weeks to get things done.

Explore other reviews about Charles River Interactive

5.0
Aug 11, 2021
Recommend
CEO approval
Business outlook

Pros

As a small agency, you'll quickly have the opportunity to do hands-on work for a diverse and prestigious roster of clients. You can come in with no experience out of school and learn a lot very quickly. Management is super supportive of employees and will work closely with you to get up to speed and support clients. You'll get to have fairly regular conversations with the CEO and VP. They also encourage you to explore other roles within the company to expand your skillset. Company culture is excellent. Other than the directors, the staff is very young. Everyone is super friendly. The company has done a great job of supporting staff during remote work for covid. There is tons of room for growth if you're willing to put in the extra effort.

Cons

Work can be hectic, constantly jumping from client to client and project to project. Not much room to move up if you're looking to "fly under the radar" - expectations for effort are high.

2
3.0
Jan 23, 2026
Recommend
CEO approval
Business outlook

Pros

- Fast advancement - Great People

Cons

- Sometimes feels like everything is on fire - Clients have expectations to the moon for sometimes small budgets

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