The culture there isn’t healthy. - Customer Service Representative (CSR) Chargeflow Employee Review

1.0
Aug 14, 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility of working at home

Cons

The support team is unsupported - management doesn't care about their people. You have to work 186 hours per month, regardless of the number of days in a calendar. I was expecting to get leave credits after 6 months, but it wasn't provided. They will decide whether you will be eligible or not. Their customer support team are not aligned with each other, full of crab mentality, not professional and kiss a** Offered to render properly but was forced to terminate instead. lol.

Explore other reviews about Chargeflow

5.0
Aug 27, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Love working here. Love the culture.

Cons

Don’t have any cons it’s a great place

1.0
May 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Product Office is dog friendly Sales and marketing are doing a good job pushing this business forward

Cons

The work style is highly impulsive and disorganized. Almost every function, except for marketing, appears amateurish and as if it’s the first time they’re doing it. Burnout is REAL, every single task is top priority, you always behind schedule and you never have time to actually put real thinking and effort into what you do The good people leave, the mediocre stay They expect you to love and live for their company They have a lot of money but dont invest in their employees at all, not in benefits, not in gear not even in cibus (lame budget) It feels like everyone in management do not work well with each other

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