Like working with family, but insurance coverage needs improvement - Anonymous employee Chargebacks911 Employee Review

Working as a software developer here has been genuinely engaging. The team is made up of experienced developers who are helpful and guide you well, but they also give you the freedom to explore and own features end to end. That ownership is the best part you get real responsibility and a lot of flexibility to learn along the way. The technical challenges are solid, building enterprise chargeback management software means there’s always something to figure out, So you’re learning and growing constantly. There’s rarely a slow or boring day, which keeps the work exciting. On top of that, the company puts on good events, and people across the board are cooperative and easy to work with. Overall, it’s a good working environment.

Work can be fast-paced at times, especially when priorities change. But the team is supportive during busy periods.

Development department rules are a bit more lax then the rest of the company. The performative "culture" is still fun sometimes. You will find some gems of coworkers and good individuals there.

Female CEO, and the company still offers no paid maternity leave. Sick time comes out of PTO, and how much you start with — zero or two weeks — depends entirely on who happens to hire you. This is corporate greed in its purest form. The charity work is performative; they treat all but a handful of employees poorly while maintaining a polished public image. Developers can't get machines that don't constantly crash, but there's a $3,000 gumball machine in the lobby and a popcorn machine in the hallway. Raises require a fight, but hey — there's a yogurt bar this month. The pay is not competitive and the benefits are poor. They stopped being a small startup a long time ago, but act like they can't afford to compensate employees fairly — which is interesting given the multiple multi-million dollar lawsuit settlements for conduct that current employees know firsthand to be true. Do your research before joining. The awards you'll see plastered everywhere are largely self-nominated — the marketing department submits the CEO for every award imaginable and then treats the two or three she wins as independent validation. Their reputation with people who actually know the company locally tells a different story. Most recently, entire teams were laid off without severance including tenured employees. One section of layoffs happened right before the holidays. Make of that what you will when evaluating how this company values its people.