Great people, good pay, but a lot of stress - Tech Support ChargeItPro Employee Review

-This job has you feeling like you're drowning in work nonstop -Your work life balance can get out of control very quickly -You will be slammed the entire time and do not expect to leave on time -You are expected to be available more times than not Be prepared to take your work laptop home and install Slack on your phone. You will get constant contact morning, noon, and night be it from the company or merchants looking for help. They will never explicitly tell you that you have to be on top of this once you leave the office, but you'd be a fool not to. The department is constantly understaffed between people being sick, on vacation, doing training, or leaving the company. Pair that with the constant software issues, outages, updates, multiple projects needing attention, installs, and your open ongoing tickets there will never be an ounce of down time. Many people skip lunches, breaks, and stay long after they were supposed to go home because of the constant needs and deadlines. That work can continue into the weekend sometimes as well. You will also be on call for a week every so often so be prepared to set aside even more time for after hours work, but at least there is some bonus money for doing so. Mind you that you are salary so no overtime. Also, in support, you may have to work holidays that others in the company get to take off. I'm not going to tell you that you are going to be working 60-80 hours a week, but I will let you know that work will be on your mind over anything else. If you are scared of working hard or value your time away from the office then look elsewhere.