Moving towards success with focus - Anonymous employee Chapter Employee Review

5.0
Jan 31, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team is fairly laser-focused on working on the most important and impactful things Extremely high talent bar Continued dedication to a member-first orientation Partnerships are really starting to click Excellent, excellent prospects for future of the business

Cons

Things aren’t always as planned out as they could be, which can lead to some startup chaos, but the team rallies and works through things in a good way

Explore other reviews about Chapter

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Member first focus. We can recommend any and every plan on the market. If we can’t write the carrier, we still get paid a commission for doing the right thing by the member. Fantastic lead quality. No more “grocery card” or “you called me!” leads. Great coworkers with similar values and mindset. Working at home can be isolating. Management cares about us bonding as a team. We get a budget monthly to bond with coworkers and are flown out often for company get togethers and an annual retreat.

Cons

Since it’s a startup, there’s lots of required overtime during AEP which isn’t necessarily a bad thing.

3.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Only the best of the best survive and get paid well. The rest get average leads and most with no opportunity.

Cons

They nonstop hire and fire lower preforming agents even though those same agents would be doing well. Awful AEP hours of mandatory 12 hour shifts.

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