Large company, no structure - Jet Broker Chapman Freeborn Employee Review

2.0
May 6, 2025
Recommend
CEO approval
Business outlook

Pros

Good place to start your career in aviation, and some great people that still work there

Cons

You quickly realise management has no clue or plan. Unprofessional working environment.

avatar
Chapman Freeborn Response
1y
Thank you for taking the time to share your feedback. We're glad to hear that you found the company to be a valuable starting point for a career in the aviation industry and that you have positive experiences working with your colleagues. We’re proud of the dedicated people who make up our team and appreciate you highlighting that aspect. We're sorry to hear about your concerns regarding professionalism and strategy and strongly recommend that you reach out to your direct manager to discuss these topics further in the first instance. We expect all team members to uphold a high standard of conduct and aim to ensure a respectful and professional culture across our organisation. We are also actively working to improve communication around our goals and direction to ensure greater clarity, consistency and alignment across all levels of the business. Listening to our employees and maintaining a consistent, thoughtful approach to planning and execution is a key part of our continuous development, and your comments will help inform those efforts. Thank you for your honest input and please remember to reach out to your direct manager should you have any questions or concerns.

Explore other reviews about Chapman Freeborn

5.0
Jul 11, 2024
Recommend
CEO approval
Business outlook

Pros

Fast paced, Networking and communicating, dealing with clients Cargo specialist Travel

Cons

Unusual hours, Unfixed schedule, Unfixed compensation, No room to move up. Broker-based

1.0
Mar 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexible - Travel Opportunities - Hybrid Model

Cons

If you have another offer, I would suggest go there. This company is undergoing frequent changes and reorganizations. They are currently in the middle of another one. - High turnover: Many employees are pushed out or resign due to constant leadership changes. - Resistance to change: The company refuses to modernize and blocks rebranding efforts. - One size fits all: Every region must operate the same, including providing brokers with incorrect or incomplete materials in an effort to keep it global - Disorganized structure with poor long-term vision and strategy. - Communication is consistently poor across all departments. - Constant budget cuts and slow processes. - Training is inadequate, especially since the training team has left. - Insufficient support: Teams lack the tools and resources to do their jobs, an issue ignored for years. - Some managers are in different countries with large time differences and are not trained on local policies, causing delays or problems that fall on employees. - Management is reactive: Ideas are rarely listened to until a problem escalates. - Employee concerns are often only addressed to minimize company risk, rather than solving root problems. Once they detect there is no risk, the concern is ignored or minimized. - Most new ideas are rejected outright. - Sick leave policy exists but is penalized; managers may expect employees to work during recovery days. - Problems are rarely addressed at their root; issues are treated superficially. - Heavy workloads - Unclear communication about structure - Lack of clear, specific feedback - Projects from upper management don't have ultimate follow through or meet deadlines.

See reviews by: Helpful|Rating|Date|All