Passenger Charter Broker - Dubai Office - Passenger Charter Broker Chapman Freeborn Employee Review

1.0
Feb 8, 2023
Recommend
CEO approval
Business outlook

Pros

ZERO FOR THE UAE OFFICE - Plenty for other CF offices

Cons

Dubai Team: - Micromanagement levels you have never seen before - VERY Toxic Environment - Favoritism and bias with employees - Disrespectful managers that shout on the employees - Your manager will often shout at you and make you feel like you're stupid - This current manager has different moods and different ways to treat you, you manage yourself with that - Empty promises, VERY bad training, or no useful training. They market themselves as "Learning by doing" which is total BS and does not work. - Your manager will bluntly tell you, I don't care if you don't sleep, don't eat, don't leave the office, all i care about is the target. - They give the worst tools to their employees i.e. Old laptops and very slow phones and the worst CRM systems while they expect you to perform - Gossip culture level 10000 promoted by the current manager - Double or maybe Triple standards - Hierarchy that does not allow room for open communication or suggestion - The only way the manager changed her behavior is by being reported to the HR, but even with that i feel like she will still go back to having a bad attitude later on - 90% of passenger team is looking for other jobs - I have seen employees crying because of the manager's treatment more than twice - IT Team is basically none existent, problems with the CRM are daily and affect your daily performance

Explore other reviews about Chapman Freeborn

5.0
Jul 11, 2024
Recommend
CEO approval
Business outlook

Pros

Fast paced, Networking and communicating, dealing with clients Cargo specialist Travel

Cons

Unusual hours, Unfixed schedule, Unfixed compensation, No room to move up. Broker-based

1.0
Mar 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexible - Travel Opportunities - Hybrid Model

Cons

If you have another offer, I would suggest go there. This company is undergoing frequent changes and reorganizations. They are currently in the middle of another one. - High turnover: Many employees are pushed out or resign due to constant leadership changes. - Resistance to change: The company refuses to modernize and blocks rebranding efforts. - One size fits all: Every region must operate the same, including providing brokers with incorrect or incomplete materials in an effort to keep it global - Disorganized structure with poor long-term vision and strategy. - Communication is consistently poor across all departments. - Constant budget cuts and slow processes. - Training is inadequate, especially since the training team has left. - Insufficient support: Teams lack the tools and resources to do their jobs, an issue ignored for years. - Some managers are in different countries with large time differences and are not trained on local policies, causing delays or problems that fall on employees. - Management is reactive: Ideas are rarely listened to until a problem escalates. - Employee concerns are often only addressed to minimize company risk, rather than solving root problems. Once they detect there is no risk, the concern is ignored or minimized. - Most new ideas are rejected outright. - Sick leave policy exists but is penalized; managers may expect employees to work during recovery days. - Problems are rarely addressed at their root; issues are treated superficially. - Heavy workloads - Unclear communication about structure - Lack of clear, specific feedback - Projects from upper management don't have ultimate follow through or meet deadlines.

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