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Change Healthcare

Acquired by Optum

Is this your company?

A lesson in resilience. - Senior Account Executive Change Healthcare Employee Review

2.0
Nov 13, 2018
Recommend
CEO approval
Business outlook

Pros

Good flexibility of working hours, good product. Remote working is a good option, however lack of communication and team processes makes people feel isolated.

Cons

Very poor organisational culture and moral amongst staff in the region. I had an extremely difficult experience, including bullying and harassment by my manager, despite being a top performer and winning a global performance award in my first year with the company. The director in question who exhibited such poor behaviour was promoted to VP, so I don't see a great prospect for reform and improvement. Consistently awful ratings in employee and customer satisfaction surveys, however minimal evidence of either motivation or capability to address the issues. No pay raise in three years (not even CPI) and told that if I wanted a raise I'd have to leave the company. Poor network and IT support, disorganised and antiquated. Gender bias is also quite evident in this company. If you're female, don't expect to be considered for promotion or treated equally to male colleagues. Very disappointing in the work environment of today.

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Change Healthcare Response
7y
Thank you for taking the time to share your feedback and concerns. We take these concerns very seriously, and have shared this information with our employee relations partners. I encourage you to share your concerns with them directly by reaching out through changehealthcareethicsline.com.

Explore other reviews about Change Healthcare

5.0
Mar 31, 2023
Recommend
CEO approval
Business outlook

Pros

Great culture, but Optum is going to change all of this.

Cons

Optum took it over so the culture will become toxic

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