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      Chamberlain University

      Part of Covista

      Engaged employer

      Chamberlain University reviews

      Admissions Representative - Admissions Representative Chamberlain University Employee Review

      2.0
      Oct 10, 2024
      Admissions representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, hit or miss with managers, pretty understanding with people learning the new script/how to navigate calls, got to work on extra projects a couple of times a year

      Cons

      Micromanaging, constant changes on how to work with potential students, never know when you will be done with work bc it's a call center so you're done when the call is done. I've ended 45 minutes late before and simply started 45 minutes late the next day. When they made the last change, we were literally on the phone constantly back to back for the entire shift with only 2 quick breaks outside of our lunch. That's a lot of talking for 8-9 hours straight so be prepared to use your brain and voice a ton.

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      Chamberlain University Response
      1y
      Thank you for taking the time to leave a review. We are disappointed to hear about your experience. Your feedback is important to us, and we will share it with our team internally.

      Explore other reviews about Chamberlain University

      5.0
      Jun 16, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      I've spent many years at Chamberlain, and one of the main reasons is the opportunity for growth. If you're looking for a career rather than just a job, there are clear advancement opportunities at both the enrollment representative and leadership levels. The culture is performance-driven but also coaching-focused, with strong investment in training and development. Chamberlain has strong brand recognition, which makes conversations with prospective students meaningful and rewarding.

      Cons

      The pace can be demanding during peak enrollment periods, and success requires adaptability as priorities and processes evolve.

      4.0
      Jun 8, 2026
      Information techology specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      There are lots of good people working in the campuses and working to help students succeed is very fulfilling.

      Cons

      The home office (Covista) IT takes forever and a day to do anything. There seems to be a focus on reducing costs to the point that the experience feels cheap.

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