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      Chamberlain University

      Part of Covista

      Engaged employer

      Chamberlain University reviews

      Management Needs Help, but Job Otherwise Okay - Admissions Advisor Chamberlain University Employee Review

      3.0
      Dec 4, 2025
      Admissions advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Call center job, but when I left, there was a major shift in job duties. It went from following a script, to having an open discussion without much training, longer calls per hour and no pay raise. If you're okay with a call center job and talking to people back to back for your entire shift, then it's an easy remote job! Although I'm not 100% sure it's remote still if you're within certain cities.

      Cons

      Would get different directions consistently, have to be okay with someone constantly listening and rating your calls, not a ton of room for other projects or great raises. Kept me on as a temp for six months before hiring me

      avatar
      Chamberlain University Response
      6mo
      Thank you for taking the time to share your experience. We appreciate your honesty and the details you provided about the changes in job duties and expectations. We understand how challenging it can be when roles evolve without sufficient training or clear communication, and we’re sorry to hear this impacted your experience. Your feedback about consistency in direction, opportunities for growth, and the hiring process is important to us, and we’ll make sure it’s shared with the appropriate teams. We’re committed to improving where we can and creating a better experience for both current and future team members. Thank you again for sharing your perspective.

      Explore other reviews about Chamberlain University

      5.0
      Jun 16, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      I've spent many years at Chamberlain, and one of the main reasons is the opportunity for growth. If you're looking for a career rather than just a job, there are clear advancement opportunities at both the enrollment representative and leadership levels. The culture is performance-driven but also coaching-focused, with strong investment in training and development. Chamberlain has strong brand recognition, which makes conversations with prospective students meaningful and rewarding.

      Cons

      The pace can be demanding during peak enrollment periods, and success requires adaptability as priorities and processes evolve.

      4.0
      Jun 8, 2026
      Information techology specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      There are lots of good people working in the campuses and working to help students succeed is very fulfilling.

      Cons

      The home office (Covista) IT takes forever and a day to do anything. There seems to be a focus on reducing costs to the point that the experience feels cheap.

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