You were warned - Quality Assurance Analyst Certus (US) Employee Review

1.0
Sep 20, 2023
Recommend
CEO approval
Business outlook

Pros

The lower level workers and some middle managers are very nice and easy and work with.

Cons

Getting paid market value is like pulling teeth. Be happy with whatever you get hired at. The executive level only wants to hear you say yes. If you speak honestly about any negative reality, you will be labeled as trouble. Don't believe any talk about Certus being people first. Employees are told team managed time off was for them. It was actually to save money since they don't need to pay out time off amounts for employees in states that require it. Managers are encouraged to watch time off amounts. Don't believe any diversity, equity, and inclusion (DEI) talk. When I worked there, there was no review process or measurable goals. In IT, DEI did not exist. Racial diversity isn't seen on the executive level. HR is present to help the company. There was no consequence for a male employee sending unwanted messages to a female employee. He received a promotion a few months later. The managers do something called a talent review where the actual employee is not involved. So if your manager doesn't like you, this is where they can say whatever they want and not be challenged. You will never see this rating and management keeps this a secret. All raises and bonuses are based on that. Your performance review is just for show. Get everything in writing so there is proof. In IT, the VP has his favorites. If you get on his bad side, you may not be working there much longer. Work life balance depends on your team.

Explore other reviews about Certus (US)

5.0
Sep 29, 2025
Recommend
CEO approval
Business outlook

Pros

Leadership, vision, culture, focus and achievement. Amazing compensation package like unlimited pto.

Cons

I can’t think of any.

1.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Speaking with good clients, about really good things. Trying to actually help a company when they need training needs was great.

Cons

Fraud. The company has cooked their books since 2024. We have lied to customers, to employees and we are trying to cover it all up. Our people team is not actually trained in anything HR. Our CEO is out of touch with reality. His all hands calls speak about growth within the company the employees and the customers, yet never addresses the real issue here.. You either have to commit the fraud or don't get paid. Reps have been threatened with their jobs and pay to do very unethical things. Many of us have spoken up we are keep speaking up and yet no one in upper management cares. I highly suggest if you come across any accounts that have questionable behavior report it to a 3rd party company that will investigate Certus.

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