'living the nightmare' at Certn - Operations Certn Employee Review

1.0
Dec 11, 2023
Recommend
CEO approval
Business outlook

Pros

The majority of employee benefits that have since been taken away in the past year. The vacation and wellness days are still generous, but not even close to being worth the grind and overhead you have to endure day to day.

Cons

The loss of all nearly everything that made Certn special and the workplace it used to be needs to be documented and shared into a blog one day or something. In one calendar year, we saw the erosion of company values, the talent that aligned with those values, and a culture that's now been reduced to "do anything to step over their fellow "Certonian" to retain your value in the company before the next wave of layoffs". This is the kind of toxic work environment where everything from the management, the product and the industry they're in is near disrepair. Certn wanting to pride itself as a forward thinking company is frankly a laughable sentiment and must be performative at this point. There is nothing forward thinking about what they're trying to bring to the market and Certn-ly NOT in the way they treat their employees. Applier beware - and be prepared to come into half baked processes, for half baked baked products lead by half baked senior leadership.

Explore other reviews about Certn

5.0
May 28, 2025
Recommend
CEO approval
Business outlook

Pros

- Focused and intentional management is delivering excellent results for the team - New President brings a level of professionalism and accountability to everyone - Everyone on the team is winning focused on winning together

Cons

- Heavy account management load compared to previous roles - Supporting customers with several different systems is cumbersome and challenging - Lack of support on legacy issues causing disruption and a non-ideal customer state

4.0
Nov 26, 2025
Recommend
CEO approval
Business outlook

Pros

Product is complex but fun. My manager gives clear direction AND room to experiment.

Cons

Every country has its own rules, laws, and “surprise, this changed today!” moments.

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