Never work here - Call Center Representative Centrinex Employee Review

1.0
Jan 3, 2018
Recommend
CEO approval
Business outlook

Pros

It's easy to get hired. Easy to remember passwords. There really aren't any pros here.

Cons

They use employees and keep using them like an evolving door. Basically as soon as you're hired you make one slip-up even if they see what happens they'll fire you. And then they make a scene when they'll fire you and pick you out of everybody everybody knows what happens once they take you to the back office and then they don't see you. They make a spectacle out of people being fired. Even if you are good with customers and your calls are 100% it was a manager doesn't like you they'll try to put you under.

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Centrinex Response
8y
CEO Response: I am sorry that you had a poor experience while you were here, but let me set the record straight for you and everyone else. Hiring employees is an extremely expensive and time consuming process. Having to let people go is one of the worst things we have to do as an organization. There is absolutely no benefit for Centrinex to let people go since we invest so much effort and money into getting the employees here. We only get paid when the CSR's work, so if we let one of you go, we do not get paid. We try to be respectful of people in the unfortunate circumstance when someone has to be let go. I'm sorry if you felt that you weren't given that respect. In addition, I can assure you that I do not condone any"cliques" in this call center with the exception of the clique of getting to work on time every day and working hard when you are here. But I want EVERYONE to be in THAT clique! Prayers to you to and your future endeavors. Sincerely, Bart N Miller CEO/Owner

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5.0
May 6, 2025
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CEO approval
Business outlook

Pros

Opportunities for growth and professional development

Cons

I've not experienced any cons

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