Administration writes in all the positive reviews - Telephone Service Representative Centratel Employee Review

1.0
Jan 6, 2020
Recommend
CEO approval
Business outlook

Pros

It’s a paycheck. Most of the TSR’s are nice to work with.

Cons

Administration is a joke! They are difficult to work, since they don’t care for their employees. The stress of answering call and taking a message in 2 minutes or less can be overwhelming. If callers are belligerent, rude, vulgar, or negative you must keep a level tone otherwise your automatically fired. They care more about their clients then their employees. Hence the large turn over rate. That is why they are constantly hiring.

Explore other reviews about Centratel

5.0
May 25, 2023
Recommend
CEO approval
Business outlook

Pros

Work environment Great pay Good benefits Supportive culture

Cons

None I can think of.

2.0
Feb 2, 2025
Recommend
CEO approval
Business outlook

Pros

Work from Home; Medical Insurance paid 100% by employer; extremely great pay; 2 opportunities each month to earn a bonus that adds about $10/hour more for each hour worked.

Cons

You will work every weekend, all weekend forever. Poor leadership; No support while training/learning; unfriendly and at times hostile work environment; Retaliation from supervisors; No accountability

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