au revoir enfin - Service Centrality Employee Review

Good work colleagues, chill atmosphere

Too tight deadlines, bad direction from management

The salary was about average, at least in line with the current market.

What i was told during the interview process, soon tur ed out to be a lie once I had started in the position. Here are just a few of the issues and red flags: They don't trust the people they are employing. So the responsibilities fall to other teams. - The centrality/intercity merge isn't as far along as I was led to believe, they have literally just been bought, that is it so far. I was told it was well on its way and almost complete. - everyone always says 'they hate it' Or they are surprised I'm still here. - They led me to believe that they had been on top of the role, and that they needed someone to remove the additional responsibilities from the team. However the role has been empty and has not really been managed at all - no induction really, instead was expected to just get on with the backlog of tickets that had basically been ignored. - I had to ask for time to be able to do the 'induction training courses' This should have just been done on week 1. - playing catch up doing the SOC teams job to clear security alerts, because they aren't trusted. - zero asset management other than what's in intune. - everytime I have a suggestion/other way of doing something, no matter how small, the response is 'we always just do it this way'. - any suggestions for changes that would help are always shut down under the reason of 'we just do it this way' with no explanation why we do it this way and can't change it, and ends with the LM saying 'But im always up for a debate about it'. It shouldn't be a debate it should be a conversation to help implement improvements. - The job has been gapped since march/April, they did have 2 people start in the role that both just walked out. - Expecting me to pick up cost saving with the use of Azure credits, but no one really knows how to redeem them against the subscription, and it hasn't been done for the past 8 months, but all of a sudden now it's urgent.