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CentralSquare Technologies

Is this your company?

Not the place if you want growth and security - Anonymous employee CentralSquare Technologies Employee Review

2.0
Jul 20, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Open PTO is great if you work for a manager that prioritizes it and actually wants you to have work life balance. Lucky for me, my manager does while I see other teams that don’t. - Benefits are pretty good and the cost to cover family is reasonable and open enrollment is easy to navigate. - We have some of the most amazing customers! What they do matters and our supporting them support cities, counties, colleges, towns and more across the US.

Cons

- Bonus structure is constantly changing and there is no visibility into it at this point. Organization changed to Spiff and some of us still can’t see how or why bonuses are calculated. - Favoritism runs rampant throughout the organization. 5% do 95% of the work and are paid the same or less than other employees. Those who don’t perform skate by because of their buddies in leadership while those doing the majority of the work are passed by for raises and promotions - Pay is far FAR below market, and it’s a running joke - Unrealistic sales goals are set higher than a “stretch” and if we didn’t meet them last year, why are you raising them again? Just because you want it higher doesn’t mean it is possible when poor performing employees, especially in sales, are allowed to continue with the status quo

Explore other reviews about CentralSquare Technologies

5.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

The Proposals Team is amazing. The manager and director are supportive, knowledgeable, and fair. The team is hard-working, skilled, and friendly. I will miss them! If you are worried about the other reviews about CentralSquare, the Proposals Department has been insulated from cuts (except for a part-time position), and they try to balance the workload for job security.

Cons

It is a very large company, so there are some silos between departments.

1
2.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

There are talented people throughout the organization who genuinely care about public safety customers. Many teams work hard despite challenging circumstances, and peers are generally supportive and collaborative.

Cons

The biggest challenge is the disconnect between the Executive Leadership Team and the day‑to‑day realities of the business. Strategic decisions often feel top‑down, with limited understanding of operational constraints or customer impact. A strong “sell first, figure it out later” mindset creates ongoing strain across product, engineering, and support. Sales commitments are frequently made without proper scoping, leaving delivery teams scrambling to meet expectations that were never feasible to begin with. Communication is inconsistent across the company. Important updates are often shared late or not at all, and teams are left to interpret shifting priorities on their own. This lack of clarity leads to rework, misalignment, and frustration. Employee development is not a structured priority. Regular 1:1s, weekly check‑ins, or meaningful feedback loops are not consistently practiced, making it difficult for employees to grow, raise concerns, or feel supported in their roles.

6
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