Low pay and heavy workloads are major downsides - Senior Manager CentralSquare Technologies Employee Review

Co workers are very respectful and open to helping you learn and succeed.

Not a ton of responsibility, was not kept in touch with after internship ended.

There are talented people throughout the organization who genuinely care about public safety customers. Many teams work hard despite challenging circumstances, and peers are generally supportive and collaborative.

The biggest challenge is the disconnect between the Executive Leadership Team and the day‑to‑day realities of the business. Strategic decisions often feel top‑down, with limited understanding of operational constraints or customer impact. A strong “sell first, figure it out later” mindset creates ongoing strain across product, engineering, and support. Sales commitments are frequently made without proper scoping, leaving delivery teams scrambling to meet expectations that were never feasible to begin with. Communication is inconsistent across the company. Important updates are often shared late or not at all, and teams are left to interpret shifting priorities on their own. This lack of clarity leads to rework, misalignment, and frustration. Employee development is not a structured priority. Regular 1:1s, weekly check‑ins, or meaningful feedback loops are not consistently practiced, making it difficult for employees to grow, raise concerns, or feel supported in their roles.