Boundaries are important - Anonymous employee CentralReach Employee Review

3.0
Aug 25, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are many pros. They try to do fun stuff, like ice cream sandwich day or sending out company swag, just because. They can be very generous and they seemed to recognize and appreciate good talent (most of the time). They are all about inclusivity and their mission and mostly (not by everyone) you feel appreciated and know what you do is important.

Cons

One of the biggest con was the change in middle management. Although some things needed to be fixed and required their guidance and experience, other areas of the company were not actually "broken" and caused major disruption to staff. It was sadly some of the more experienced staff (tenure 3+ years) who shared any difference in opinion (even though that was strongly encouraged) that were hurt the most. Sadly, as the company is growing and doing exciting things, the employee appreciation and moral has diminished, usually if you weren't hired by this new management.

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CentralReach Response
2y
We are happy to hear that you enjoy many things about the culture at CentralReach. We encourage you to schedule a skip level one on one or reach out to HR to address your concerns with middle management.

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
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CentralReach Response
6d
Thank you for taking the time to write a review. We wish you all the best.
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