A Wonderful Company - A Not So Great Department - Provider Data Management Analyst Centene Employee Review

4.0
Dec 26, 2017
Recommend
CEO approval
Business outlook

Pros

There are so many reasons why I love working for Centene! To start, the benefits are second to none. The Health Insurance plans are great, and the PTO is very generous. I love what Centene does as a company, and it's very rewarding to know we work for a company that is helping others. The other thing I love about Centene is there are so many advancement opportunities. There is definitely a career path for everyone at Centene whether that is in the many corporate offices in the St. Louis area, transferring to another US office, or moving under one of Centene's affiliate companies or partners. I know I will be able to grow my career and stay here for as long as they will keep me! Many of the employees at Centene have been here for 10 or more years which really says something about a company. Centene is also growing at a rapid rate! They are a leader in the Healthcare industry, and it doesn't look like they will be stopping anytime soon. From what I've seen, the CEO really tries to involve himself with the employees at Centene. He cares about the company a lot while also being caring toward the employees. Compensation and pay is really good for industry standards! I feel I am paid fairly for my experience and expertise given the role I am currently in.

Cons

The only true con I have for the company is the inability to work from home. I know the CEO doesn't really believe in working from home, and I understand his reasons, however, even giving employees the ability to work from home in case of an emergency or even the option just for morale would really be helpful for stress and cost savings! The majority of the cons I have are for my department, Provider Data Management. My current department is known as "the joke" in the company. Not kidding. Many people who have worked at Centene in multiple departments state that the PDM department is not a representation of the entire company. The department is a revolving door. They are always hiring more people, and while Centene does not have a problem with nepotism, the PDM department does. Many of the employees hired in the department are all from the same company, which the current employees know the reason for this. Special treatment is given to these new employees, and it is very noticeable to all of the other employees. The PDM department has not been able to keep a Manager very long, which is another revolving door position. No one within Centene wants to apply for the position given PDM's reputation, so all managers normally are external candidates. No recognition is given within the department for those that do work hard and have been with the department for a while. People who want to see the department succeed have tried applying for supervisory role positions only to be told by upper management they are not qualified and then they hire a person from outside the department with no PDM experience whatsoever. Overtime is constantly offered in the PDM department, but some employees are able to get away with abusing it. These employees will work 15+ hour days and not be hitting production numbers, but Management turns the other way and won't acknowledge it. I'm honestly surprised HR hasn't gotten involved at this point. Many people within the department have gone to HR several times with complaints about management, treatment, and to let them know what's really going on, but nothing has been done, and it continues to be known as the worst department in the company. All of the hard workers in the department eventually leave to other departments due to the corruptness that is within PDM.

Explore other reviews about Centene

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment, open communication with management

Cons

Ongoing org changes makes all progress a challenge

3.0
Jun 12, 2017
Recommend
CEO approval
Business outlook

Pros

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

Cons

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

530
avatar
Centene Response
7y
Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.
See reviews by: Helpful|Rating|Date|All