Toxic leadership; not worth your time or sanity - Sales Centellic Employee Review

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great views of the Hong Kong harbour in the office that they force you to come and sit at your desk jail while sucking the life and soul out of you.

Cons

Observations over a period of employment indicate structural issues within the leadership team, specifically relating to two long‑tenured individuals (20+ years with the organisation). Their operational approach appears disconnected from contemporary market practices, and decision‑making lacks transparency. While some colleagues are cooperative, professional alignment is frequently subordinated to deal closure, resulting in inconsistent interpersonal reliability. Direct management lacks decision‑making authority, meaningful influence, and effective advocacy for team members. This pattern is repeatedly cited by former subordinates - especially when it comes to one of the team leads in particular! The organisation exhibits persistently high vacancy rates. Employee turnover is rapid, with departures occurring on very short notice. Raising operational concerns or proposing improvements consistently leads to immediate termination, without acknowledgment or substantive response from management. Documented instances indicate that formal communications from the company in response to employee grievances contain material inaccuracies - especially as seen on responses to feedback on Glassdoor! Prospective applicants are advised to carefully assess these patterns before considering employment....

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Centellic Response
2d
Thank you for sharing your views, and we’re sorry to read that you didn’t enjoy your experience as a Centellic colleague. While we respect your views, we do challenge your comments regarding employee turnover and management transparency. Across our Hong Kong commercial team, we’ve had a colleague turnover rate of less than 10% (compared to the Hong Kong industry average of over 16%). Only one person has resigned from the commercial team in the past year. We aim to hire great people, help them develop and build a career, and be successful, recognized and rewarded. Regarding management transparency, we welcome any member of the team to suggest improvements or raise concerns about any part of the business, including our management. Please be assured that we have never – and will never – fire an employee for doing so. We believe firmly that we need to positively engage all our team members to continue thriving.

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5.0
Feb 16, 2026
Anonymous employee
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CEO approval
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Pros

LBR does a good job of creating a fun culture and offers opportunities to grow for those who seek them.

Cons

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5.0
Jan 28, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone here is incredibly friendly and willing to help one another. Great place to build relationships and have not experienced a better work/life balance at any previous employer. They encourage and support constant personal and professional growth.

Cons

Some of the support team and finance functions are based in the U.K. so the time difference can be frustrating at times.

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