Customer Service Officer - Anonymous employee Cathay Pacific Employee Review

3.0
Apr 1, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Travel benefits, medical and dental for yourself and family

Cons

Extreme shift hours, including early morning, late night, and overnight sometimes decrease your meal break or break it into half Very poor management at airport section, so much "politics" going on Operational managers think passengers are always right

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5.0
Nov 8, 2025
Recommend
CEO approval
Business outlook

Pros

Good for work life balance

Cons

salary is low comparing to other full service airlines

3.0
Jan 13, 2026
Recommend
CEO approval
Business outlook

Pros

cool people work here now

Cons

lots of restructuring and anxiety

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