If you really must, at least go in with your eyes wide open - Generalist Castle Water Employee Review

1.0
Jan 21, 2020
Recommend
CEO approval
Business outlook

Pros

At the ground level, the people are really good and there are some great teams out there (and some less great teams)

Cons

Do you want to work somewhere where - the working environment is cramped and noisy - the paid leave is the lowest I have ever come across (and only 6 Public Holidays) - the sick pay, while slightly more than SSP, is also the lowest I have ever come across in the UK - attrition rate is high (whether you jump or are pushed) - continual changes of management, direction, and priority - challenging any of above is not encouraged (and in fact will be detrimental) (I haven't put my job title in as the company is small enough that the review would no longer be anonymous)

Explore other reviews about Castle Water

3.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some amazing people work there. The business shows a clear preference in promoting from within so the opportunities for advancement are there if you can show results. There is generous sick pay, bereavement leave and maternity cover plus some other minor perks. Pay is quite decent and I have never had a request for annual leave turned down

Cons

Systems and processes routinely rolled out without proper consultation with the staff who will be using them, resulting in issues for customers and staff alike. Lessons still not learned. High staff turnover, largely due to the CEO micromanaging every aspect of the business, including all salaries and bonuses. While undoubtedly very good at his job, he consistently fails to take advantage of the talents of the great people that work for him. Unless your department head/director has some clout and can push back on the CEO to just allow you to get on with work, your department is likely to become quite dysfunctional. I've seen some very deserving people go without bonuses despite putting in incredibly hard work, for what is quite frankly ridiculous reasons. This made a terrible and lasting impression on my entire team and was a severe blow to morale. Also nepotism at play. They're not necessarily bad in their respective roles, but they're not necessarily great either.

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Nice staff. Wages a bit low for stress

Cons

Found many of the management team quite childish and unprofessional in their dealings

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