Shady company - Customer Service Representative CastiaRx Employee Review

1.0
May 25, 2018
Recommend
CEO approval
Business outlook

Pros

Was good before it became castiarx. Stay away now. You cant trust them

Cons

Shady company. Diplomat bought NPS and LDI and we became castiarx. Told us they wouldn't be closing our office and then came in and laid off the entire department.

Explore other reviews about CastiaRx

5.0
Feb 20, 2019
Recommend
CEO approval
Business outlook

Pros

Working here 4 years was with compnay when bought by Diplomat. Transition was very smooth. Great work life balance. Good benefits.

Cons

Communication between departments can be slow

1.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wish i could give it 1 star. Was great when it was ldi, really went down once it was bought out and became castia rx

Cons

Company was sold and they had us train new people, tell us great things they wanted for the company and then laid off entire department

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