Jan 11, 2024
Cast UK Response
2yThank you for your note.
I am sorry that you felt the need to write such a scathing review when you were only employed for ten weeks.
I have tried to address your comments;
1. Thank you for acknowledging that our training is good.
2. I am sorry that you felt none of the SMT were nice. Interestingly, when we reviewed your monthly competency report it said you felt the opposite.
3. Hire and fire company. This is not true albeit we do acknowledge that some people unfortunately don’t make the grade to be a successful Cast UK employee.
4. Commission three months in tow – yes this is true. As you know, we calculate commission on when an offer is “boarded”. The three-month timescale is to allow the candidate to start with the client’s business and for Cast UK to invoice. There is no recruitment business around that pays commission before invoicing the client.
5. Zero benefits. This is simply not true.
6. Run by boys club. I am not sure what you mean. Almost half of our team are female plus one of our three directors are female.
7. Toxic culture. I am sorry you felt this was the case. We have several employees that have worked for the business for over ten / fifteen years. It is unusual that we terminate employee contracts within three months as we felt we needed to do for you.
8. Owner parks in disabled spaces. The car parking spaces are owned by the business and are not public. The employees that access these spaces can park in any they choose.
9. Immature managers. I refer to our response above in point 2.
10. WFH isn’t available until you hit your sales targets. Yes this is correct. We believe that all trainees should be competent and able to do the job before working unsupervised and at home. As you know, we explain this clearly at interview and during onboarding.
We feel your review is an unfair reflection of our business especially considering your short tenure. However, we do hope that in time you come to appreciate the training and support we gave you.