Pros
Employees have a ownership of broad responsibilities. Investment in growth of stable fee service lines such as property management and corporate services. Successful platform to support and grow junior brokers while also implementing competitive incentives to attract senior talent. Generally hire good candidates and hold employees accountable.
Cons
Leadership quality varies greatly by market, both in business acumen, humility, respect, and integrity. Long term retention difficult due to challenging workloads. Incentives for many salary or partial-salary-partial-commission positions are not aligned with value creation. Culture continues to shift since transition from original CEO, Mark Burkhart.