3.0
Jan 4, 2016
Former employee, less than 1 year
Portland, ME
Recommend
CEO approval
Business outlook
Pros
Super nice people from top to bottom, beautiful work space, convenient in-town location. I was brought in for seasonal work through a temp agency.
Cons
Thoroughly inadequate training for a complex job of customer care associate. Very hard to feel pride in my work when I knew I was doing it incorrectly. Company had clearly taken on more clients than they could service, and the result was unhappy callers and ignored customer care contacts - not good business practice. They need to be sure they have enough adequately trained staff before taking on more clients - they are already stretched too thin.