Terrible leadership - Software Engineer Casebook PBC Employee Review

2.0
Jul 10, 2024
Recommend
CEO approval
Business outlook

Pros

The software developed here helps great causes

Cons

The leadership is terrible, very disorganized and toxic

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Casebook PBC Response
1y
Thank you for your feedback and for your 3-4 years of service as a Software Engineer. We are glad you recognized the value of the software we develop and its impact on the great causes we serve. We acknowledge that 2024 was a year of significant transition for our organization. Since then, Casebook PBC has undergone a rigorous process of evolution. We have invested heavily in leadership coaching and organizational restructuring to address the very concerns regarding disorganization that you’ve mentioned. We are proud to share that these efforts have resulted in Casebook being certified as a Great Place to Work®, and our current eNPS of 24 reflects a much more collaborative and transparent culture than in years past. While we are sorry your experience didn't reflect these recent improvements, we remain dedicated to maintaining a high-performing and supportive environment for our entire team. We wish you much success in your career.

Explore other reviews about Casebook PBC

5.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

Strong learning and growth opportunities, meaningful work, and flexibility in how tasks are approached. The role offers good ownership, exposure to real-world challenges, and opportunities to develop both technical and problem-solving skills.

Cons

Some processes and tools are still evolving, but improvements are ongoing as the company continues to grow and scale.

2.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Mission aligned product serving a real market need in nonprofit and human service organizations. Uncapped commission structure. Solo full-cycle AE territories with strong autonomy. The individual contributors on the sales team were good operators and worth working alongside.

Cons

Significant gap between Casebook's external Public Benefit Corporation branding and how the company treats its own employees. PBC charters market a higher ethical standard; that standard does not consistently extend internally. I was terminated at the end of Q1 2026 despite finishing my second full month (post-onboarding ramp) at 128% of ramp goal, March at 260%+ of quota with the largest pipeline on the team, and a $133k five-year contract ($700k+ TCV) in final stage. Reasons given for termination did not align with documented performance or any prior feedback I had received. Severance offered was one week, presented as a "goodwill gesture." It is the minimum legal consideration required to make a release agreement enforceable, so a transactional security measure for the company, not generosity to the employee. Anyone offered a separation agreement here should have an attorney review the terms before signing. The termination was driven by senior leadership team decisions on a Q1 operational matter and not by performance, prior feedback, or documented concerns about my contributions.

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Casebook PBC Response
1mo
Thank you for sharing your perspective. We take all feedback seriously and want to respond thoughtfully. We're proud of the mission-driven work we do serving nonprofit and human service organizations, and we're glad that came through in your experience. We also genuinely care about the well-being of every person on our team — that commitment extends inward, not just to the communities we serve. Separation decisions are never taken lightly. When they do occur, they are made with full consideration of the individual and the team as a whole. While we aren't able to speak to the specific details of any employment matter in a public forum, we can say that our decisions are guided by our values — including how we show up for and treat one another. Cultural alignment and how team members engage with their colleagues is something we weigh thoughtfully, alongside performance. We wish you well in your next chapter and hope you find a role where you thrive.
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