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Carpenter Technology

Engaged employer

Customer service rep - Customer Care Carpenter Technology Employee Review

2.0
Dec 28, 2015
Recommend
CEO approval
Business outlook

Pros

Unique industry, learning a lot about the products. Great products for only certain products. Well known in the industry.

Cons

Too old organization. Using IBM ERP which was developed in 1980s. Learing the processes and systems that other organization never use them 21st centry. Complicated process equal to no efficiency no effective. Management pushing sales rep to boost the sales by saying how many people at the mill is idle and work half a month due to no sales PO and how many people getting laid off etc. definitely not a company for young people to join unless you r looking for a secured job.

Explore other reviews about Carpenter Technology

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent health insurance and bonus. People are nice.

Cons

Things can be a bit chaotic.

3.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

The people I work with are fun

Cons

The company struggles with management

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