Very difficult job, but the product, people, and culture are amazing! - Senior Store Manager Caribou Coffee Employee Review

4.0
Oct 8, 2014
Recommend
CEO approval
Business outlook

Pros

- The product is amazing. They're always keeping it fresh, local, and innovative. - The culture is fun and the company always thinks "outside of the box." - The company really works on being action oriented and listening to their employees. They take regular team member engagement surveys, and shares those results publicly.

Cons

- Too many unrealistic expectations and demands for management. - There's not enough in store support for store managers. - Demanding work load and long days/hours. - Being responsible for your store 24/7. I've seen other managers miss out on their vacations, important family events, and the lack a real work/life balance. - The compensation and bonus structure is terrible.

Explore other reviews about Caribou Coffee

5.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn menu and recipes

Cons

Bad tips and not great pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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