Healthy And Supportive - Field Service Engineer Carestream Health Employee Review

4.0
Oct 19, 2024
Recommend
CEO approval
Business outlook

Pros

As a Carestream Field Service Engineer, the other Field Service Engineers, remote support, and senior leadership work hard to make sure all your needs are met in this industry so you can succeed. This includes documentation, scheduling, technical information, tools and equipment, and on and on. It is extremely rare to have not what you need or your questions answered on the job, and even more so to feel stuck or lost on what to do next.

Cons

Career path progression. There is plenty of opportunities to grow your experience and skills, technically speaking, but it could be more clear on to what positions and paths those skills can take one to beyond being a more qualified Field Service Engineer.

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Carestream Health Response
1y
Thank you for sharing your detailed experience as a Field Service Engineer with Carestream in Atlanta! We're thrilled to hear that you feel well-supported by the team and have the resources you need to succeed. It’s wonderful to know that our remote support, leadership, and field teams are meeting your needs so consistently. We appreciate your feedback regarding career path progression. Ensuring that employees have clear pathways for advancement is important to us, and we're working to create a more defined framework that outlines how skills can lead to growth opportunities across different roles. Your advice on knowledge-sharing with newer employees is also helpful, and we’re exploring ways to further enhance this process. Thanks again for your insights, and we’re glad to have you on the team!

Explore other reviews about Carestream Health

5.0
Jan 14, 2026
Recommend
CEO approval
Business outlook

Pros

Good hours and great people

Cons

No cons at the moment

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Carestream Health Response
4mo
Thank you for sharing your experience as an intern at Carestream! We’re glad to hear you enjoyed the hours and, most importantly, the people you worked with. Our teams take pride in creating a supportive environment where interns can learn, grow, and contribute in meaningful ways. We appreciate you being part of Carestream, and we wish you the very best in your future endeavors.
1.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

The individual people, not the corporate teams but the individual people are great.

Cons

Shrinking, shrinking shrinking. This company was once a $3-4bil in revenue is now under $1bil. Benefits have been cut year after year after year. Leadership which drove sales down is toxic. Maybe it's normal corporate stuff but don't have sales drop 25% in a year and tell us what a great job the sales leadership is doing. In 2025 no merit increases, although certain departments were secretly given bonuses to try and keep them from leaving. The US sales team will fly off to Cabo and Cancun to have weeklong retreats every year, but no room in the budget for raises. In recent Town Hall call the CEO basically promised merit increase next year and said it was put in the budget. BUT IT WAS IN THIS YEAR'S BUDGET TOO!!! Lastly, they've been working to chop up and sell the company for a long time now. Well, it finally happened. A Chinese company is buying bits and pieces now, and coming back in a few years to buy the rest. Of course, this is packaged as a "strategic partnership" after months of lying to everyone and saying nothing was happening. So between no merit, hiding secret bonuses being sent to people, and then saying next year will get merit because it's in the budget, lying about what's happening to the company, lying about selling/partnership, etc. I have to say stay away.

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Carestream Health Response
5mo
Thank you for taking the time to share your feedback and for your many years with Carestream Health. We’re glad to hear you’ve had positive experiences working with individual team members. We understand your concerns regarding company changes, compensation, and communication. Over the past few years, we’ve faced significant market challenges that required difficult decisions to ensure long-term sustainability. While these changes have been challenging, our goal has always been to remain transparent and support our employees through transitions. We appreciate your perspective and will continue working to improve communication and create a positive environment for all team members. Thank you again for sharing your thoughts.
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