2.0
Apr 17, 2014
Former employee, more than 3 years
Edmonton, AB
Recommend
CEO approval
Business outlook
Pros
Coworkers were great, customer relationships built while working there. Enjoyed the field and the challenging work. Innovative DR products.
Cons
Management has devolved to a form of false smoke and mirrors accounting, if the numbers look good even through fraud that's all that matters. We were told to coach customers to give us perfect NPS scores and to sell sell sell stuff they don't need. I always felt dirty but not getting good NPS scores will give your manager an excuse to give you a poor review. So in order to get a GOOD review you need to be unethical. Rochester..... Nothing to add. Most parts made in China now and buggy software written there as well.