Pros
This company seems to hire anyone, qualified or not. They just hope or do not care if you are any good or not. A great place to start out, get your foot in the door. Here you can learn very basic but solid troubleshooting and customer service. They are a stable company and paychecks come on time as well as providing a minimal amount of time off/sick time.
Cons
Their pay scale is fairly non existent. Be prepared to work there for a year and leave, there are absolutely NO incentives to stay and work there for longer than it takes to find a new job. You will not be rewarded for a job well done, they are a revolving door for everyone not just tech support. Expect to have 3-5 different managers in your first year. No relationships will be gained and you will constantly have to keep proving yourself to someone new who is out to prove to their supervisors how good they are at trimming the fat. Raises are insultingly small if at all. The work load is stacked against you and the senior management are the types who complain about poor profits while taking huge bonuses for themselves. Don't expect them to last either. Not a place to have a career, just a place to get experience and then leave as soon as something better comes along.
