Honest review of Rochester's best kept secret - Anonymous employee Carestream Health Employee Review

4.0
Oct 5, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I waited until my one year anniversary to write this review because I felt it was fair to give the company that much time before I wrote something regarding my employment here. In short, Carestream is a great company. It has, like many other companies in Rochester, it's ups and downs, but this place provides valuable products that truly impacts patient outcomes in a extremely positive way. Pro's 1) The people here are dedicated, extremely nice, quirky, and fun. 2) Most complex and robust machines in the area, probably within a 300 mile radius. 3) Working for a mini GE-Healthcare in the ROC is something that is unique, and many people do not even know we are here. BTW, we beat GE all the time. 4) R&D is filled with magical unicorn beasts that build machines that are world class, and it is a fun group to be around. 5) Leading in either a #1 or #2 position with our products in every category. 6)Truly International business with global reach, well respected in over 170 countries. 7) This is true medical device work, not healthcare. Ortho, J&J, Coopervision, and Thermo do nothing as advanced as we do. In a class all of our own. 8) Quality driven culture that truly cares about what we put out into the field. That group is also a pleasure to be around.

Cons

1) Exit is looming, so it is tough to gauge where our future is going. After 10 years this is going to happen, not knowing when or how sometimes makes the mood a little tense. 2) Upper management needs to inject passion, energy, and focus into this place more often. Sometimes momentum can be lacking, although we have numerous wins on a regular basis. 3) Change needs to come to Carestream, we need agents from outside the Kodak culture to lead the way on this. 4) C Suite needs to read more of these reviews and decide if they want to stay or go, maybe going is for the better if they feel they have reached their potential here, many would agree that would be a great move.

Explore other reviews about Carestream Health

5.0
Jan 14, 2026
Recommend
CEO approval
Business outlook

Pros

Good hours and great people

Cons

No cons at the moment

avatar
Carestream Health Response
4mo
Thank you for sharing your experience as an intern at Carestream! We’re glad to hear you enjoyed the hours and, most importantly, the people you worked with. Our teams take pride in creating a supportive environment where interns can learn, grow, and contribute in meaningful ways. We appreciate you being part of Carestream, and we wish you the very best in your future endeavors.
1.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

The individual people, not the corporate teams but the individual people are great.

Cons

Shrinking, shrinking shrinking. This company was once a $3-4bil in revenue is now under $1bil. Benefits have been cut year after year after year. Leadership which drove sales down is toxic. Maybe it's normal corporate stuff but don't have sales drop 25% in a year and tell us what a great job the sales leadership is doing. In 2025 no merit increases, although certain departments were secretly given bonuses to try and keep them from leaving. The US sales team will fly off to Cabo and Cancun to have weeklong retreats every year, but no room in the budget for raises. In recent Town Hall call the CEO basically promised merit increase next year and said it was put in the budget. BUT IT WAS IN THIS YEAR'S BUDGET TOO!!! Lastly, they've been working to chop up and sell the company for a long time now. Well, it finally happened. A Chinese company is buying bits and pieces now, and coming back in a few years to buy the rest. Of course, this is packaged as a "strategic partnership" after months of lying to everyone and saying nothing was happening. So between no merit, hiding secret bonuses being sent to people, and then saying next year will get merit because it's in the budget, lying about what's happening to the company, lying about selling/partnership, etc. I have to say stay away.

avatar
Carestream Health Response
5mo
Thank you for taking the time to share your feedback and for your many years with Carestream Health. We’re glad to hear you’ve had positive experiences working with individual team members. We understand your concerns regarding company changes, compensation, and communication. Over the past few years, we’ve faced significant market challenges that required difficult decisions to ensure long-term sustainability. While these changes have been challenging, our goal has always been to remain transparent and support our employees through transitions. We appreciate your perspective and will continue working to improve communication and create a positive environment for all team members. Thank you again for sharing your thoughts.
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