Part Time WFH - Patient Advocate CareXM Employee Review

3.0
Oct 30, 2021
Recommend
CEO approval
Business outlook

Pros

Working from home opportunity, Usually unlimited working hours available for part time ( Extra incentive is given but it’s almost not worth it because of the back to back high call volume). I used to take advantage of it but the volume is sooo bad I can no longer endure to work extra Easy role

Cons

-Back to back non stop calls with no breaks or downtime. -Highturnover It is truly insane for any company to expect anyone to take back to back calls for hours with only nine seconds in between. The company continues to grow and expand and acquire new accounts well attrition and turnover continues to grow. The call volume is almost unbearable at times even for a 4 hr shift. I would not recommend for a long-term career. Especially for those with higher education. -This work is very easy but the compensation is very low for the volume of work to put out the bonus structure has been offered as an incentive But isn’t really beneficial, base pay needs to be more -Little growth and advancement opportunities besides not being on the phone Unfortunately attrition will continue to grow, this company is a revolving door. EVERY person that I have recommended for this position has less the role because of the high back to back call volume.

Explore other reviews about CareXM

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Incredible team culture with genuinely supportive and talented colleagues. Leadership is supportive and transparent. The work is meaningful and impactful, making it easy to stay motivated. Great benefits package and flexible working arrangements that support a healthy work-life balance. CareXM truly invests in its employees and fosters an environment where you can grow professionally.

Cons

Opportunities for growth could be more clearly defined and communicated

avatar
CareXM Response
3mo
Thank you for the wonderful review! We are so proud to have had you on the team for over five years. It’s incredibly rewarding to hear that you feel supported by leadership and find your work impactful. We also appreciate your feedback regarding growth paths. We are always looking for ways to better define those opportunities for our team members. Thank you for your continued dedication to CareXM!
1.0
Mar 29, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None when all this company wants to do is cover up the fact that terminations happened

Cons

Terminations that seems to fail the memory of those who respond to the reviews

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