Pros
Working from home opportunity, Usually unlimited working hours available for part time ( Extra incentive is given but it’s almost not worth it because of the back to back high call volume). I used to take advantage of it but the volume is sooo bad I can no longer endure to work extra Easy role
Cons
-Back to back non stop calls with no breaks or downtime. -Highturnover It is truly insane for any company to expect anyone to take back to back calls for hours with only nine seconds in between. The company continues to grow and expand and acquire new accounts well attrition and turnover continues to grow. The call volume is almost unbearable at times even for a 4 hr shift. I would not recommend for a long-term career. Especially for those with higher education. -This work is very easy but the compensation is very low for the volume of work to put out the bonus structure has been offered as an incentive But isn’t really beneficial, base pay needs to be more -Little growth and advancement opportunities besides not being on the phone Unfortunately attrition will continue to grow, this company is a revolving door. EVERY person that I have recommended for this position has less the role because of the high back to back call volume.