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      CareFirst BlueCross BlueShield

      Engaged employer

      CareFirst BlueCross BlueShield reviews

      customer service - Customer Service Representative CareFirst BlueCross BlueShield Employee Review

      3.0
      Dec 3, 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits, work from home dental life medical PTO

      Cons

      horrible management some great people that will smile an take your ideas horrible quality service for members due to quality scores for reps your schedule will not change. the better you are the more the expect you to do an help but wont pay for it.

      Explore other reviews about CareFirst BlueCross BlueShield

      5.0
      May 22, 2026
      Reporting analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      I have a supportive team, my leadership encourages work-life balance, the company culture is very pleasing to me, plenty of leadership presence and transparency about company happenings, and the employee benefits are phenomenal.

      Cons

      I genuinely don't have anything negative to say at this moment.

      1.0
      May 22, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work from home.

      Cons

      Extremely low salary for 2026. Far too much work to stay afloat. Everyone is on PTO constantly which makes training/help almost impossible. Tenured employees are unavailable majority of the time and leave unfinished work on your plate to deal with.

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