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      CareFirst BlueCross BlueShield

      Engaged employer

      CareFirst BlueCross BlueShield reviews

      Customer Service - Customer Service Representative CareFirst BlueCross BlueShield Employee Review

      4.0
      Sep 28, 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and great people. Leadership does a good job of listening to their employees and trying to make the job more interesting. For a call center could not ask for more.

      Cons

      High stress, limited opportunity for advancement, sometimes feels like the unwanted step child

      Explore other reviews about CareFirst BlueCross BlueShield

      5.0
      May 22, 2026
      Reporting analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      I have a supportive team, my leadership encourages work-life balance, the company culture is very pleasing to me, plenty of leadership presence and transparency about company happenings, and the employee benefits are phenomenal.

      Cons

      I genuinely don't have anything negative to say at this moment.

      1.0
      May 22, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work from home.

      Cons

      Extremely low salary for 2026. Far too much work to stay afloat. Everyone is on PTO constantly which makes training/help almost impossible. Tenured employees are unavailable majority of the time and leave unfinished work on your plate to deal with.

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